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Speak for Success

Being able to stand out and deliver a compelling presentation will set you apart. Read tips to help you be a better presenter.

Published: 4-Apr-2013

Ten Power Points to Powerful PowerPoints

Ten power-packed tips to wowing your audience with a dynamite PowerPoint presentation.

Published:20-Aug-2012

How to Give a Dynamic Presentation

The ability to communicate effectively with an audience is more important than ever before. This article provides fifteen tips for giving an excellent group presentation.

Published:26-Jul-2012

Best practices for eLearning

Let's say it, training for new employees is usually done "on the go", while their performance takes its time to show. Moreover, 80% of the accumulated knowledge of an enterprise is in the mind of its personnel and this knowledge leaves when the employee does. Consequently, the knowledge management and the sharing of the best practices are the major concerns of the continuing training and the coaching. This is the real challenge of the learning process in which participation is key.

Published:28-Apr-2012

Best practices for eService

The quality of the service is an essential condition to guarantee the clientele's satisfaction, deserve their loyalty and get references. This concerns the employees along with the partners of the distribution network. The service might be offered directly by an agent from the assistance center (Help Desk) or in free-service accessible 24 hours a day.

Published:20-Apr-2012

Best practices for eSales

The eSales is applicable to several stages of the sales process: in prospecting while in a WEBinar, in the occasion of a presentation, preparing a submission, the review of a proposition , the negociation of a contract and lastily for the coordination of a project and the client's satisfaction follow up. In the last case, we refer to is correct to call eMeeting. It is also a wonderful tool for commercial training for new representatives and partners in eLearning.

Published:15-Apr-2012