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Working together with a new online marketerPublished:23-May-2013
In this article, writer, speaker, trainer, and veteran IT guy Don R. Crawley makes the case for both demonstrating competence and maintaining competence as a technical support provider. He provides practical, real-world techniques for the support desk engineer to use to demonstrate and maintain competence.Published: 8-May-2013
In this article, writer, speaker, trainer, and veteran IT guy Don R. Crawley makes the case for providing outstanding end-user tech support by making sure your users say you're responsive to their needs. He provides practical tips you can use right away to delight your end users.Published:12-Apr-2013
More and more marketers are beginning to use social networking sites such as MySpace as one of their advertising pillars. The only problem is the 90% of these people don't have a clue how to effectively market using these sites. If done right Myspace can be a wonderful way to grow your business. If you have no clue what you're doing, it's a great way to commit marketing suicide.Published:25-Mar-2013
In this article, writer, speaker, trainer, and veteran IT guy Don R. Crawley makes the case for providing outstanding end user tech support and shows simple and practical techniques for doing it.Published:15-Mar-2013
Building relationships with your public is public relations. One way to build connections and relationships is through networking. It is very effective personal PR and one way to reinforce snd let your personal brand shine through.Published: 1-Mar-2013