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The web has been around for long enough that rules and best practise have emerged from years of trial error by thousands of website owners. You should learn from their experience about what design and page layouts work.Published:16-Mar-2013
In this article, writer, speaker, trainer, and veteran IT guy Don R. Crawley makes the case for providing outstanding end user tech support and shows simple and practical techniques for doing it.Published:15-Mar-2013
In their quest, the little elves at Google never seem to sleep and toil endlessly to bring us new gadgets and gizmos intended to make our lives better, both online and offline. These four latest free offerings from Google's Labs http://Labs.Google.com - will help you do everything from organize your thoughts to find the local pizza restaurant's phone number through your cell phone.Published:12-Dec-2012
Many times what we forget in this online world where so much of our customer service is automated is that, in the end, we're still doing business with other people. Do your customer service procedures create raving fans or send people away into the Internet black hole, never to be heard from again? To help you evaluate your online customer service, here are 7 standards you should consider:Published:10-Dec-2012
You have plenty of folders where you keep an endless list of different things. There are two ways to manage with the too-many-same-looking-folders problem: one - from Microsoft, the other - handy way...Published:19-Sep-2012
Desktop support covers all hardware and software services such as installation, configuration, troubleshooting, and repair on PC, Macintosh, and Linux & UNIX platforms. In these days everyone needs desktop support to run computer successfully. Desktop support is great necessity for every computer. Whenever you’re going to run a new computer it is essential to install software as well as hardware to perform some operations.Published: 1-Aug-2012