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Imagine being able to deliver a message to large numbers of people without having to pay the cost of tele agents, and having the ability of sending one message to a live pick up vs. a different message to an answering machine.Published: 4-May-2013
Today's Maintenance Industry has one major obstacle, Training. Both "Mechanical Training" and "Safety Training" have been sore spots. With newer, faster and more powerful machinery being used in today's Industrial Factories, Plants & Work sites, today's maintenance professional must also become a more knowledgeable and much more aware employee.Published:23-May-2012
Today in the Maintenance industry, as in all others there are universal issues and problems that are encountered by Management. Your success as a manager depends on your ability to analyze and correct these issues and problems.Published:15-May-2012
Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of additional information.Published: 7-Nov-2004
Call center software has the potential to revolutionize the structure and functioning of call centers through thee use of predictive dialers and related software.Published: 6-Nov-2004