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Are Your Words Failing to Help You Accomplish 20 Times More Improvements?
Before a high-value opportunity can be turned into a success, someone has to explain what needs to be done. Most of us assume that perfect understanding follows our every utterance and e-mail. That’s a bad assumption that lies at the heart of the communications stall, the most harmful bad habit you can have for delaying improvements. This article explains how you can be sure you are being understood.
Published:27-May-2013The Power of Words - How to Avoid Stomping on Personal and Customer Relationships
Your words can make or break your relationships, so choose them carefully! If you’re having a challenge in your life, whether it’s health, finances, personal, or business; look to see if your words are helping or hindering your relationships. Here are 3 tips for choosing powerful words.
Published:23-May-2013Praise Individuals As Well As Groups
Praising a group for its contribution is a positive thing, but it can be even more valuable to praise the individual group members.
Published:23-Apr-2013What Is Your Reader Looking For?
Why "benefits", not just information, is what your reader wants.
Published:10-Apr-2013Don't ask for feedback if you don't want it
Making a final decision is a managerial function. Asking for feedback or input on that decision is optional. But if you don't really want feedback, don't send false messages by asking for it. That can sow the seeds of resentment on your team.
Published: 6-Apr-2013A successful salesperson
Learn to love, respect and enjoy other people." - Dale Carnegie "How to Win Friends and Influence People" by Dale Carnegie was published in 1936. Since then, this book has sold more than 15 million copies and is widely credited as being the first book in the modern self-help genre. The core of author's simple philosophy is that one of the greatest human needs is to feel important. If you want to win people over to your way of thinking, they need to like you. And the way to get them to do that is to take an interest in them.
Published: 2-Mar-2013